On August 31, 2014, China Internal Combustion Engine Industry Association held the Fifth Board of Directors (Expanding) for the Fifth Session in Beijing. The meeting commended and awarded the newly elected leaders of the internal combustion engine industry in 2011-2013, the China National Heavy Duty Truck Hangzhou Engine. The company is listed on the list.

China National Heavy Duty Truck Group Hangzhou Engine Co., Ltd.

China National Internal Combustion Engine Industry Association is in accordance with the requirements of the Circular of the Chinese Association for Internal Relations (2013) No. 072 on Organizing and Conducting the "Review of Enterprises in the Internal Combustion Engine and Parts Industry" Company Reexamination Campaign. After several stages of voluntary application review, the recommendation of each branch, the initial evaluation of experts, and the final evaluation of the assessment team, etc., and after public announcement, they also integrated the opinions of various parties and the degree of influence of the company in the industry to determine the ultimate reward enterprise.

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1. Service tenet: fast, decisive, accurate, thoughtful and thorough
2. Service objective: service quality to win user satisfaction
3. Service efficiency: in case of failure during or outside the warranty period, the supplier can reach the site and start maintenance within 12 hours after receiving the notice.
4. Service principle: the product warranty period is 12 months (calculated according to the date when the customer receives the equipment). During the warranty period, the supplier will repair and replace the parts damaged due to quality for free. For the parts damaged outside the warranty period, only the cost will be charged for the parts provided. For the equipment damage caused by human factors of the demander, The accessories repaired or provided by the supplier shall be calculated at the cost price.

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