Big trucks enter service in Michelin car and bus specialty shop

The 100th Michelin Car Bus Shop Side

Michelin Card Bus Specialized Mobile Service Cart

Did you know that the truck and bus tires that often run on complicated roads need more care! On June 4, the 100th Michelin Truck and Bus Specialty Store opened its grandest in Baoshan District, Shanghai. Its comprehensive and considerate service and professional standardized operation procedures. The clean and comfortable storefront environment will bring more caring and brand-new tire service experience to the trucks and buses that often shuttle between Shanghai and the surrounding areas, and once again set a service model for the Chinese car passenger car tire market.

Mr. Ke Situ, vice president of card passenger car tire sales and marketing of Michelin (China) Investment Co., Ltd., said: "Tire is an important production tool for passengers and passengers of trucks and buses. They have very high expectations for the safety performance of tyres and the benefits for the team. , and this needs to be achieved through routine inspection and maintenance of the tires, so we believe that professional and comprehensive tire service is the direction of the development of the truck and bus tire store.The Michelin Truck and Bus Specialty Store is designed to be used as a passenger car from the first day of launch. Tire service industry model."

Shanghai Luwei Store is the 100th Michelin Truck and Bus Specialty Store, which fully demonstrates Michelin's professional standards. In terms of image, the Michelin Truck and Bus Specialty Store has overturned the traditional roadside tire store concept: a unified Michelin store image, well-placed equipment and tools, uniform dress, and well-trained employees convey safe, trustworthy information. In terms of hardware services, in addition to providing all-round basic services such as tire disassembly, inflation, inspection and transposition, the Michelin Bus and Coach Specialty Store also provides professional services such as groove digging, refurbishment, repair, balancing, and wheel alignment. Meet the needs of passengers and trucks for safety and efficiency. In addition, employees of the Michelin Truck and Bus Specialty Store regularly receive Michelin's standard service process training, and use customized store management software to ensure that each customer's tires received timely attention and correct handling; according to statistics, only 2008 In the year, Michelin carried out nearly 3,200 hours of classroom training for card and coach specialty stores. At the same time, each quarter, the Michelin Truck and Bus Specialty Store will accept Michelin's review of the standard service process. In addition, based on Michelin's innovative service advantages, the Michelin Bus and Coach Specialty Store also provides customers with the opportunity to join the Michelin No Worried Club, which adds security to the customer's safety and efficiency.

As the largest Michelin truck and bus specialty store in Shanghai, Shanghai Luwei Store can accommodate two 13-meter trucks and enter the store to enjoy services. The shop is also equipped with a fully equipped Michelin tire mobile service vehicle that can provide outbound services and emergency relief to customers in Shanghai. In addition, according to the needs of customers, the store currently provides resident tire services for large fleets of customers, through 24-hour personal professional services to help the team improve operational efficiency and ensure the safety of tires and vehicles. The in-store service area has a tidy restroom and an internet lounge area designed to provide personalized service to the driver of the truck and bus. At the same time, it is convenient for customers to visit the Michelin Card bus professional website at any time to find Michelin passenger cars in any area they need. Professional shop information.

The Michelin Card Bus Specialty Store is the highest storefront in the Michelin Truck & Bus tire network and was first launched in China in 2007. In 2007, the first Michelin truck and bus specialty shop was opened in Beijing's Sanhe. Currently, the Michelin Bus and Coach Specialized Store has covered 25 provinces and cities across the country and has served more than 5,000 teams. Other countries, such as Thailand, India, Malaysia, Europe, and the Middle East have borrowed from their successful models. Michelin's goal is to develop 300 Michelin truck and bus specialty stores within five years. The Shanghai Lu Wei shop is the 100th. Mr. Kesitu said “In the development of the Michelin Bus and Coach specialty store, our primary goal is to ensure the quality of service, and then to expand the network to ensure that every guest who enters the store will have a unique and assured experience.”

As a multinational company with a history of more than 100 years, Michelin has always stood at the forefront of technological innovation, providing consumers with safe, fuel-efficient and tire products with longer mileage. Headquartered in Clermont-Ferrand, France, Michelin has 68 factories on five continents, 13 rubber plantations in Africa and South America, technology centers covering Europe, North America, and Asia, established in more than 170 countries. Sales and marketing agencies. Now Michelin has about 110,252 employees worldwide.

In 1989, Michelin established its first representative office in mainland China in Beijing. In the spirit of a century of innovation, Michelin brought advanced technology and high-quality products to China, established its first joint venture company in Shenyang at the end of 1995, and later transformed itself into a wholly foreign-owned enterprise in 2003. In 2001, Michelin teamed up with Shanghai Tire & Rubber (Group) Co., Ltd., one of China's largest tire manufacturers, to form Shanghai Michelin Warrior Tire Co., Ltd. In the same year, Michelin (China) Investment Co., Ltd. was established in Shanghai. At present, Michelin has approximately 5,500 employees in China and is committed to China's sustainable development.

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